Billing overview

How dFlow Cloud bills your Organisation: plans, usage, wallet, invoices, and where to act in the dashboard.

Written By Zoro

Last updated 3 days ago

dFlow Cloud billing (Cloud subscribers)

On dFlow Cloud, billing runs through Stripe in the product. Your team uses app.dflow.sh; you do not host payment infrastructure. This section is for cloud subscribers. Self-hosted operators may have separate commercial terms outside this help centre.

What billing covers

AreaWhat it is
PlanBase subscription tier (for example Free or Pro) and included entitlements.
Add-onsMetered or quantity-based items (for example extra Worker Nodes) on the same Stripe subscription.
WalletAccount balance (Stripe customer balance) used toward charges when the product applies it.
Compute creditsPromotional or granted credits tied to your subscription, applied toward certain purchases before cash charges.
InvoicesStripe-generated documents; you can review history and downloads in the dashboard.

Exact prices, tax behaviour, and line-item labels appear at checkout and on invoices. This documentation describes behaviour, not a price list.

Where to work in the product

Sign in at app.dflow.sh. Open your Organisation workspace, then use the Profile group in the sidebar:

GoalSidebar itemTypical path pattern
Profile and securityAccount/{organisation}/account
Cards and payment methodsCards/{organisation}/account/cards
Plan and add-onsPlans/{organisation}/account/plans
Worker Node purchases and capacityWorker Nodes/{organisation}/account/vps
Invoices and transactionsInvoices/{organisation}/account/transactions

The header wallet control opens wallet and credit context without leaving your current page.

For first-time card capture and expectations, start with Payment setup under dFlow Cloud in the sidebar.

How pieces fit together

  1. You choose a plan and optional add-ons (Plans and subscriptions).
  2. Limits on included resources come from the plan (Feature access and limits).
  3. Compute credits may reduce what you pay when adding billable compute (Compute credits).
  4. Usage and billing cycles determine when Stripe invoices (Usage and billing behavior).
  5. If a charge fails, see Failed payments and Billing issues under Troubleshooting in the sidebar.

Organisation and roles

Billing is tied to the signed-in user and workspace. Only members with the right access should change cards or plans. See Organisations and tenants under Core Concepts in the sidebar and Invites and team members under Security and Team Management in the sidebar.

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